Undefined Moderation
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Terms of Service

Last updated 29 October 2026

These terms govern your use of Undefined Moderation (“the Bot”), a Discord moderation and community bot, and its web dashboard, run by Undefiend Studios (“we”, “us”). By adding the Bot to a server, using its commands, or signing in to the dashboard you agree to these terms and to our Privacy Policy. If you don't agree, don't use the Bot.

1. Using the Bot with Discord

The Bot is a tool that works inside Discord and is not affiliated with or endorsed by Discord Inc. You must follow Discord's Terms of Service and Community Guidelines, and you must be old enough to use Discord (at least 13, or higher where your local law requires). If you add the Bot to a server you confirm that you have the right to do so (for example you own it or have the Manage Server permission) and that you speak for that server's team.

2. What the Bot does

The Bot gives servers moderation tools (warnings, timeouts, kicks, bans, notes, AutoMod, logs, reports, verification, welcome messages, lockdown), custom commands (run with /cc), and a dashboard to manage them. Features can change, and we may add, change or remove them at any time.

3. Server owners and moderators

  • You decide how the Bot is configured and who may use it. Every moderation action is your decision and your responsibility, not ours. The Bot can make mistakes (AutoMod can flag harmless messages, for example), so review what it does.
  • Tell your members what the Bot records about them (our Privacy Policy lists it) and make sure your use of moderation records follows the laws that apply to you.
  • Don't use the Bot to harass, discriminate against or target people, or to break Discord's rules or the law.
  • Keep your server's roles and permissions safe. People you give Staff or Management access can act through the Bot.

4. Custom commands and content

You are responsible for everything your custom commands, welcome messages and other text say or do. Don't use them for illegal content, harassment, hate, spam, scams, phishing, malware, or impersonating other people or services. The Bot may refuse some actions on purpose (for example it never hands out roles with powerful permissions), and we may remove content that breaks these terms. You keep ownership of what you create. You give us permission to store, process and display it as needed to run the Bot for you.

5. Acceptable use

Don't attack, overload or probe the Bot or the dashboard; don't try to get around permissions, rate limits or security; don't access another server's data; don't scrape the dashboard; and don't use the Bot in a way that could harm us, Discord or other people.

6. Support access

To provide support and investigate abuse, our support team may use the Bot's commands in any server it is in and view or change that server's Bot data. This is logged and used only for those purposes.

7. Premium

Premium is optional and unlocks extra features for individual servers; the Premium page shows what is included right now, and that can change. It is given to you as slots after you have paid through the method we offer (we don't take payments on this website). A slot unlocks Premium on one server that you manage and where the Bot is added; you can move it to another server once every 24 hours. A slot can last for a set time or have no end date.

When a slot ends or is removed, the server goes back to the free limits: your data is not deleted, but Premium-only features stop working and custom commands above the free limit are paused until Premium returns. We may remove slots if these terms are broken, if a payment is reversed or turns out to be fraudulent, or if the Bot is misused. Questions about refunds: contact us; rights that the law gives you are not affected.

8. Availability

We try to keep the Bot running but don't promise it will always be available, error-free, or that data will never be lost. It may go down for maintenance, updates, Discord outages or other reasons. Keep your own records of anything you can't afford to lose.

9. Suspension and ending

You can stop using the Bot at any time by removing it from your server. After removal, your server's data is deleted after the retention period in the Privacy Policy. We may refuse service, remove the Bot from a server, or block access to the dashboard, with or without notice, if we think these terms are broken, the Bot is being misused, or to protect people or the service.

10. No warranty

The Bot and dashboard are provided “as is” and “as available”, without promises of any kind, including that they will fit a particular purpose or work without interruption, to the fullest extent the law allows.

11. Limit of liability

To the fullest extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data, loss of community or reputation, or for moderation decisions made by you, your moderators or the Bot's automatic features. Where the law doesn't allow a liability to be excluded, it isn't. Nothing here limits rights you have under consumer law that can't be waived.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. If you keep using the Bot after a change, you accept the updated terms.

13. Law

These terms are governed by the laws of the place where the Bot's operator is based, without regard to conflict-of-law rules, except that mandatory consumer-protection law where you live still applies to you.

14. Contact

Questions about these terms: contact us by email at [email protected], or in our Discord support server.